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SIT30116 Certificate III in Tourism

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If you have a keen interest in tourism and love customer service, the tourism industry could be the right fit for you! This course will provide you with the necessary skills to become an event coordinator, attractions attendant, tour co-ordinator or work at heritage site.

You will learn to:

  • Provide quality services to customers
  • Source information on the tourism industry
  • Sell tourism products
  • Process travel-related documents
  • Social and cultural sensitivity
  • Participate in safe work practices
  • Communicate with and book tourism providers

This qualification allows for multi-skilling and for specialisation in office-based roles involving the planning and coordination of tourism services, or roles in the field where products are delivered.

At Australian College, we offer a flexible online learning experience. You can complete your course in your own time and at your own pace.

Course summary

Course code
Qualification gained
Certificate III in Tourism
Nationally recognised
Study mode
Flexible delivery (including online with some projects / activities and/or skills-based training)
Must be completed by 01/06/2023
Study load
Start date
Start anytime
Delivery Methods
Online Delivery - E-Learning with structured and unstructured video conferencing and work based training
Assessment method
Assessments may vary according to each subject, but overall may include the following:
  • A combination of short answer questions and some extended responses
  • Written tasks/written essay
  • Scenario-based case study questions
  • Practical workplace projects with product or software, documents or diagrams
  • Role-play
Career Opportunities
  • Adventure Tourism Guide
  • Attendant or Senior Ride Operator in an Attraction or Theme Park
  • Cellar Door Salesperson and Guide in a Winery
  • Customer Service Agent
  • Guide and Salesperson in an Indigenous Cultural Centre
  • Inbound Tour Coordinator
  • Marine Tourism Guide or Dive Tour Operator
  • Museum Attendant
  • Operations Consultant for A Tour Operator
  • Reservations Sales Agent
  • Sales Consultant
  • Visitor Information Officer

Course fees

Payment Option 1 - Before $3,000.00 | Now only $2,400.00 upfront*
Payment Option 2 - $300.00 Deposit then 24 x $100.00 weekly = $2,700.00*
Payment Option 3 - Completely customise your own payment plan here.

*20% off already applied. Promo Ends Soon!

If you find a website offering the same course as we are offering, and at a lower price than ours, show the lower price and we will try and match it*.
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Get a further $200 off* your course!
Sign up to get your eVoucher. Your discount will be applied to the course fee upon receipt of your enrolment. T&Cs Apply.

Course units

Source and use information on the tourism and travel industry
Provide service to customers
Show social and cultural sensitivity
Participate in safe work practices
Book supplier products and services
Process financial transactions
Provide customer information and assistance
Provide a briefing or scripted commentary
Advise on products and services
Sell to the retail customer
Work effectively with others
Source and present information
Process and monitor event registrations
Design and produce business documents
Participate in environmentally sustainable work practices

Entry requirements

No formal entry requirements.

Australian College requires:

  • Competent in spoken and written English
  • Successful completion of an LLN review prior to commencement
  • At least 16 years of age*
  • Access to a PC/laptop or similar, email address, internet
  • Additional reading materials and required textbooks may be used throughout the course.

*Students under 18 year of age will need to provide parent/guardian consent.

Overseas Students Policy

As defined in the ESOS Act 2000, 'Overseas students' are not eligible to apply to enrol in this nationally recognised course, nor are they eligible for certification. Please refer to the Enrolment Terms and Conditions.

Qualification pathways

  • Complete the required training and the assessment requirements
  • Have you studied a related course? Apply for Recognition of Prior Learning (RPL)
  • Are you currently working in a related industry? Apply for Recognition of Current Competency (RCC)

Student reviews

"During the course I was working full-time and even had a baby! I would recommend the college to anyone who needs to study at their own pace, not the at the pace of the college!"

Yvonne Clarke

Combine employment and training in order to gain a nationally recognised qualification.
Need more information?
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  • Customised payment options
  • Graduate 100% debt-free
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