Business, Management & Marketing » BSB30120 Certificate III in Business
BSB30120

BSB30120 Certificate III in Business

Gain essential business skills for entry-level career roles.
Course Introduction
Course Summary
ENTRY REQUIREMENTS
DELIVERY AND ASSESSMENT METHODOLOGY
WORK PLACEMENT / EXPERIENCE
RPL / CREDIT TRANSFER
COURSE FEES

Course Description

Elevate your career with this nationally recognised qualification is meticulously designed to equip you with practical skills directly applicable to various office roles, enhancing your professional capabilities and broadening your career prospects.

Engaging Assessment Methods

Our course includes diverse assessment methods to help you master essential skills:

  • Knowledge/Theory-based Questions: Test your understanding of foundational fitness concepts.
  • Case Studies: Apply theoretical knowledge to real-world scenarios.
  • Role-Plays and Practical Activities: Demonstrate your skills through hands-on tasks.

Why Choose This course?

The BSB30120 Certificate III in Business is a nationally recognized qualification that equips individuals with essential business skills applicable across various industries. This program covers areas such as customer service, financial processes, effective communication, workplace safety, and sustainable work practices. 

Key Workplace Skills You’ll Gain

Comprehensive Curriculum – Engage in a diverse range of units that develop essential business competencies, including:

Critical Thinking – Apply critical thinking skills in a team environment to enhance problem-solving and decision-making.

Workplace Wellbeing – Support personal wellbeing in the workplace, fostering a healthy and productive work environment.

Sustainable Practices – Participate in sustainable work practices, contributing to environmentally responsible business operations.

Inclusive Communication: Use inclusive work practices and engage in effective workplace communication to collaborate efficiently with diverse teams.

Technical Proficiency: Design and produce business documents and spreadsheets, ensuring high-quality administrative outputs.

Financial Acumen: Process financial transactions and maintain business records, underpinning sound financial management.

Marketing Support: Support marketing and promotional activities, aiding in business growth and customer engagement.

Product Knowledge – Advise on products and services, enhancing customer satisfaction and service quality.

Work Prioritisation – Organise personal work priorities to improve efficiency and productivity in your role.

Take Your Career to the Next Level

Take control of your professional future by enrolling in the Certificate III in Business. Develop the skills and knowledge that employers value, and position yourself for success in the dynamic world of business. Our flexible, online learning model and comprehensive support will ensure you are well-prepared to achieve your career goals.

For more information, fill out our form or call us on +61 1300 783 283 and take the first step towards a successful career in Business.

Frequently Asked Questions

Are Australian College online courses nationally recognised?

Australian College is a Registered Training Organisation, regulated by the Australian Skills Quality Authority (ASQA). All of our Certificate and Diploma courses are accredited as nationally recognised qualifications. We also offer professional development courses which are not accredited nor nationally recognised but provide you the opportunity to improve on your existing skills.

Regular Contact from Us. Yes – We Call You!

Australian College is proactive about being in touch. When you apply to enrol, our Student Support team will call you immediately and guide you through to finish the enrolment process. They will also contact you regularly to ensure you are on track and comfortable with online learning. After your onboarding has been completed a Student Adviser will make contact to introduce themselves as your main point of contact and assistance with your ongoing study. You will continue to receive regular phone calls, emails and SMS to check your progress and offer help. If we see you getting behind, we will increase our efforts to contact you to ensure you are getting the help you need. Study online - not alone and be supported every step of the way!

Access to Course Materials

All of the course materials are accessed and completed online, allowing learners to complete subjects at a time and place that suits them. Online course login details are provided via email as soon as the enrolment details are finalised. Online learners can: ● Access online learning and assessment materials 24/7 ● Submit assessments, view assessment results and assessor feedback ● Update their contact details

No Exams and lots of Help

There are no stressful exams. Our assessments are thorough but are self-paced and help is only a phone call or email away. Activities that you are asked to do are practical and based on real life workplace experiences and needs. Once you start your course, you will be issued your course timetable and we will help you keep to it so that you end up with the qualification that you deserve as quickly as is feasible.

Start and study anytime – Enjoy the flexibility

Australian College does not have strict starting dates, giving you the ability to decide when you want to start your course. Once your enrolment is approved your personal login details will give you access to your course materials 24/7 and allowing you the flexibility to choose when and where you study.

Course Summary


BSB30120 Certificate III in Business

Course Description

This qualification provides the skills you need to be successful in a business services role. It’s perfect if your career goal is an administrative or clerical position within an organisation!

BSB30120 Certificate III in Business reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance.

Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgement and relevant theoretical knowledge. They may provide technical advice and support to a team.

Study Mode

Self-paced completed online in your own time, at your own pace.

This course is delivered using an asynchronous study methodology, utilising mainly online delivery (eLearning) of learning materials and assessment resources.

We provide our students ongoing support throughout the course duration via telephone, emails and/or virtual online meetings, on request.

Flexible Duration

Up to 15 months – Can be extended up to and no longer than 3 months depending on course progression.

Study Load

Self-Paced – Completion of one unit per month is recommended to ensure ongoing progression and completion within the course duration.

Start Date

Start anytime

Course Units

This qualification consists of 13 units (6 core units and 7 elective units).

Unit Code Unit Title Core/Elective
BSBCRT311 Apply critical thinking skills in a team environment Core
BSBPEF201 Support personal wellbeing in the workplace Core
BSBSUS211 Participate in sustainable work practices Core
BSBTWK301 Use inclusive work practices Core
BSBWHS311 Assist with maintaining workplace safety Core
BSBXCM301 Engage in workplace Communication Core
BSBTEC301 Design and produce business documents Elective
BSBTEC302 Design and produce spreadsheets Elective
BSBPEF301 Organise personal work priorities Elective
SIRXMKT001 Support marketing and promotional activities Elective
SIRXPDK001 Advise on products and services Elective
BSBFIN301 Process financial transactions Elective
BSBINS309 Maintain business records Elective
 

Note: All of the above listed units of competency must be completed to receive the BSB30120 Certificate III in Business full qualification. Students must select their specialisation units at the time of enrolment.

 

Course Completion / Qualification Pathways

Students obtaining a ‘competent’ result for all units of competency will achieve the BSB30120 Certificate III in Business certificate.

A Statement of Attainment will be issued to students who complete less than the required units for the full qualification.

*Note: Australian College does not guarantee successful completion of the course nor guarantees a particular employment outcome on completion of the qualification.’

Graduates may choose to further their study through enrolment in the BSB40120 Certificate IV in Business, BSB40320 Certificate IV in Entrepreneurship and New Business.

Career Opportunities

On completion of the course, graduates may aspire to work in the industry as a customer service officer, administration officer, assistant, data entry clerk, office assistant, receptionist.

ENTRY REQUIREMENTS

This course does not have mandatory entry requirements as outlined in the training package.

However, Australian College has certain admission criteria for this course. Prospective students must:

  • be minimum 15 years of age or older at the time of enrolment. Parental consent is required from all students under the age of 18 years
  • complete a language, literacy and numeracy test prior to enrolment
  • depending on the unit, students may be required to interact with actual or simulated team members, clients and staff and maybe required to participate in audio/video-recorded role-plays with others.
  • obtain their Unique Student Identifier (USI) and provide it to Australian College. Information on how to obtain a USI can be found here.
  • agree to comply with Australian College policies and procedures as published on the website and outlined in the Student Handbook.
  • pay all fees as outlined in the Enrolment Terms and Conditions.

Students must have access to and be able to operate:

  • An internet-enabled PC/Laptop or similar running a current operating system (e.g. Windows 10 or Mac OSX)
  • An audio/video recording device (such as a mobile phone) for the purpose of preparing audio/video assessment recordings
  • Microsoft Office (or compatible software)
  • Current web browser (e.g., Chrome)
  • Adobe Acrobat Reader or another PDF document viewer
  • Valid email address

Overseas Students Policy

This course is not available to students on an Overseas Student Visa.

As defined in the ESOS Act 2000, Overseas students are not eligible to apply to enrol in this nationally recognised course, nor are they eligible for certification. Please refer to the Enrolment Terms and Conditions.

DELIVERY AND ASSESSMENT METHODOLOGY

This course is delivered using an asynchronous study methodology, utilising mainly online delivery (eLearning) of training materials supported with emails and phone calls with the trainer and assessor, on request.

Self-paced completed online in your own time, at your own pace. We provide our students ongoing support throughout the course duration via telephone, emails and/or virtual online meetings.

Assessments

To ensure we gather all types of evidence as required by the training package and unit requirements, various assessment methods are being used to assess the student’s competencies.

Following are assessment methods used for this qualification:

  • Knowledge/Theory based assessment consisting of questions and answers
  • Case Studies – includes analysis of case studies and answering questions
  • Projects– depending on the unit, projects may have to be completed in a simulated environment.
  • Practical activities and observations
  • Third Party Reports
  • Roleplays
  • Portfolio Builder

Please note that practical demonstrations and roleplays will have to be video recorded and submitted via Australian College LMS for marking.

WORK PLACEMENT / EXPERIENCE

This qualification does not require mandatory work placement.

However, Australian College recommends students to have access to a real office work environment for them to practice and complete assessment tasks using specific software and equipment.

RPL / CREDIT TRANSFER

RPL and Credit Transfer is available for all students to consider. Students will be provided with information about RPL and Credit Transfer prior to enrolment. Australian College will recognise the AQF qualifications and statements of attainment issued by other RTO’s, upon verification with the issuing organisation. 

For more information on RPL and Credit Transfer email us at [email protected]

COURSE FEES

Course Fees – $3,500

PAYMENT OPTION 1 – $1,400 on enrolment, $1,400 on week 2, $700 on week 3
PAYMENT OPTION 2 – $450 deposit, then $70 weekly (for 50 weeks) = $3,950
PAYMENT OPTION 3 – Zip Money or customise your own payment plan