BSB30120 Certificate III in Business (Records and Information Management)

Step into a career in Records and Information Management. 

The BSB30120 Certificate III in Business (Records and Information Management) is designed to equip you with the essential skills to thrive in roles such as Accounts Clerk, Personal Assistant, Receptionist, or Records Officer. This course offers a specialised focus on managing business records, ensuring that you are fully prepared to support organisational efficiency and compliance.

What You’ll Be Able to Do in the Workplace

This qualification focuses on practical, job-ready skills that you can immediately apply in your role, ensuring you’re well-prepared to handle key office functions. By completing this course, you’ll be able to:

• Manage Business Records Effectively – Gain the ability to organise, retrieve, and maintain business records, ensuring accurate and efficient data management.
• Organise Workplace Information – Develop skills to control and manage workplace information, enabling smooth operations and compliance with industry regulations.
• Use Critical Thinking in Teams – Apply problem-solving skills in a collaborative environment, enhancing team efficiency and decision-making processes.
• Create Professional Business Documents – Learn to design and produce high-quality business documents and spreadsheets that meet industry standards and support daily business operations.
• Manage Personal Work Priorities – Organise your workload effectively, balancing tasks to ensure productivity and timely completion of important projects.
• Communicate in a Professional Environment – Master the art of clear and professional workplace communication, essential for maintaining strong relationships with colleagues and clients.

Why Choose This Course?

• Gain Practical Skills – The course prepares you for the daily tasks you’ll encounter in an office environment, such as managing records, organising information, and handling communication efficiently.
• Flexible Learning – Study at your own pace, with the support of experienced trainers, and fit your learning around your current work or personal commitments.
• Career Growth – Open up opportunities in records and information management, helping you advance in roles like Information Officer, Accounts Clerk, or Personal Assistant.

Study Anytime, Anywhere

With fully online, self-paced learning, you can enrol at any time and fit your studies around your lifestyle. You’ll have access to eLearning resources and ongoing support from experienced trainers to guide you through your journey.

Take the First Step Towards Your Future!

Fill out our form or call us at +61 1300 783 283 to get started on the path to a successful career in records and information management.

BSB30120 Certificate III in Business (Records and Information Management)

Course Description

Australian College offers a version of BSB30120 Certificate III in Business, with specialised units, to prepare you for a career in Records and Information Management as an accounts clerk, personal assistant, or receptionist.

BSB30120 Certificate III in Business (Records and Information Management) reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance.

Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgement and relevant theoretical knowledge. They may provide technical advice and support to a team.

Study Mode

Self-paced completed online in your own time, at your own pace.

This course is delivered using an asynchronous study methodology, utilising mainly online delivery (eLearning) of learning materials and assessment resources.

We provide our students ongoing support throughout the course duration via telephone, emails and/or virtual online meetings, on request.

Flexible Duration

Up to 15 months – Can be extended up to and no longer than 3 months depending on course progression.

Study Load

Self-Paced – Completion of one unit per month is recommended to ensure ongoing progression and completion within the course duration.

Start Date

Start anytime

Course Units

This qualification consists of 13 units (6 core units and 7 elective units).

Course Completion / Qualification Pathways

Students obtaining a ‘competent’ result for all units of competency will achieve the BSB30120 Certificate III in Business (Records and Information Management) certificate. 

A Statement of Attainment will be issued to students who complete less than the required units for the full qualification. 

*Note: Australian College does not guarantee successful completion of the course nor guarantees a particular employment outcome on completion of the qualification.’

Graduates may choose to further their study through enrolment in the BSB40120 Certificate IV in Business, BSB40320 Certificate IV in Entrepreneurship and New Business.

Career Opportunities

On completion of the course, graduates may aspire to work in the industry as a customer service officer, administration officer, assistant, data entry clerk, office assistant, receptionist.

This course does not have mandatory entry requirements as outlined in the training package.

However, Australian College has certain admission criteria for this course. Prospective students must:

• be minimum 15 years of age or older at the time of enrolment. Parental consent is required from all students under the age of 18 years
• complete a language, literacy and numeracy test prior to enrolment
• depending on the unit, students may be required to interact with actual or simulated team members, clients and staff and maybe required to participate in audio/video-recorded role-plays with others.
• obtain their Unique Student Identifier (USI) and provide it to Australian College. Information on how to obtain a USI can be found here.
• agree to comply with Australian College policies and procedures as published on the website and outlined in the Student Handbook.
• pay all fees as outlined in the Enrolment Terms and Conditions.

Students must have access to and be able to operate:

• An internet-enabled PC/Laptop or similar running a current operating system (e.g. Windows 10 or Mac OSX)
• An audio/video recording device (such as a mobile phone) for the purpose of preparing audio/video assessment recordings
• Microsoft Office (or compatible software)
• Current web browser (e.g., Chrome)
• Adobe Acrobat Reader or another PDF document viewer
• Valid email address

Overseas Students Policy

This course is not available to students on an Overseas Student Visa.

As defined in the ESOS Act 2000, Overseas students are not eligible to apply to enrol in this nationally recognised course, nor are they eligible for certification. Please refer to the Enrolment Terms and Conditions.

This qualification does not require mandatory work placement. 

However, Australian College recommends students to have access to a real office work environment for them to practice and complete assessment tasks using specific software and equipment.

Course Fees – $3,500

PAYMENT OPTION 1 – $1,400 on enrolment, $1,400 on week 2, $700 on week 3
PAYMENT OPTION 2 – $450 deposit, then $70 weekly (for 50 weeks) = $3,950
PAYMENT OPTION 3 – Zip Money or customise your own payment plan