Certificate II in Tourism SIT20107
Hospitality, Tourism & Events
Learning Method: Correspondence with online support

• no previous experience is required
• a reasonable command of written English
• access to a standard computer with word processing and an Internet connection (dialup or broadband) for research
• access to a DVD player
• basic computer skills
• as little as an hour a week to learn
  

The personal attributes you will need to have include:

• an interest in the travel industry
• good communication skills
• strong customer focus
• able to work in a team
• good personal presentation
• enjoy working with people
• a willingness to learn and the desire to succeed