Operate a Computerised Reservations System (Galileo/Sabre/Amadeus)
Statement of Attainment
SITTTSL010A (old THTSOP08B)
Tourism, Hospitality & Events
Learning Method: Correspondence with online support

To enrol in this course you will need to have:

• some knowledge of the industry (specifically airline and city codes) as these are the heart of the tutorial. These procedures are covered in the full courses travel consulting offered. Without this knowledge you will not be able to successfully completed this short course in Fares & Ticketing.
• a reasonable command of written English
• basic computer skills
• a computer with Internet connection and printer
• as little as an hour a week to learn
  

The personal attributes you will need to have include:

• an interest in the travel industry
• good communication skills
• strong customer focus
• good organisational skills
• able to work in a team
• strong personal presentation
• enjoy working with people
• a willingness to learn and the desire to succeed