Tutorial 1. Apply Principles of Professional Practice to work in the Financial Services industry
FNSICIND401B
Topic 1: What is the financial services industry?
Topic 2: Planning work
Topic 3: Financial services industry guidelines, procedures and legislation
Topic 4: Manage information
Topic 5: Develop and maintain personal competency
Topic 6: Tutorial summary

Tutorial 2. Communicate in the Workplace
FNSICGEN301B
Topic 1: Real communication is when the receiver
understands
Topic 2: Different techniques for different situations
Topic 3: What are the skills of a good communicator?
Topic 4: Non-verbal communication
Topic 5: Using the telephone effectively
Topic 6: Listening and questioning
Topic 7: Putting it all together: negotiating and
resolving conflict
Topic 8: Tutorial summary

Tutorial 3. Use Technology in the Workplace
FNSICGEN302B
Topic 1: Workstation ergonomics
Topic 2: Navigating windows
Topic 3: Using windows applets
Topic 4: Communicating with email
Topic 5: File management
Topic 6: Standard computer maintenance
Topic 7: Protecting your computer
Topic 8: Memory maintenance
Topic 9: Basic troubleshooting
Topic 10: Introduction to Microsoft Office
Topic 11: Introduction to Word
Topic 12: Introduction to Excel
Topic 13: Introduction to PowerPoint
Topic 14: Introduction to Access
Topic 15: Graphics Software—Microsoft Paint
Topic 16: Tutorial summary

Tutorial 4. Maintain Financial Records
BSBFIA301A
Topic 1: Introduction
Topic 2: Maintaining the General Ledger
Topic 3: Check your progress
Topic 4: Tutorial summary

Tutorial 5. Set Up and Operate a Computerised Accounting System
FNSACCT407B
Topic 1: Introducing MYOB software
Topic 2: Creating a company file
Topic 3: Working with the accounts list
Topic 4: Setting up card file records
Topic 5: Creating items
Topic 6: Performing on initial bank reconciliation
Topic 7: Spend money and receive money
Topic 8: General journal entries
Topic 9: Tutorial summary

Tutorial 6. Process Business Tax Requirements
FNSACCT401B
Topic 1: Compliance and other requirements
Topic 2: The accounting system
Topic 3: Wages records
Topic 4: Superannuation
Topic 5: Payroll tax
Topic 6: Fringe benefits tax
Topic 7: Drafting returns and lodgements
Topic 8: Check your progress
Topic 9: Tutorial summary

Tutorial 7. Carry Out Business Activity and Instalment Activity Statement Tasks (BAS)
FNSBKPG404A
Topic 1: GST basics
Topic 2: Registering for the GST
Topic 3: Your cash flow
Topic 4: The documentation
Topic 5: Completing the BAS
Topic 6: Check your progress
Topic 7: Tutorial summary

Tutorial 8. Apply Job Costing Information
FNSACCT402B
Topic 1: Costs and inventories
Topic 2: Traditional cost categories
Topic 3: Unit costs
Topic 4: Budgeting for a service industry
Topic 5: Budgeting for manufacturing
Topic 6: Variances
Topic 7: Check your progress
Topic 8: Tutorial summary

Tutorial 9. Maintain Asset and Inventory Records FNSACCT406B
Topic 1: Asset acquisition procedures
Topic 2: The asset register
Topic 3: Depreciation
Topic 4: Recording depreciation
Topic 5: Disposal of fixed assets
Topic 6: Recording inventory
Topic 7: Check your progress
Topic 8: Tutorial summary

Tutorial 10. Prepare Financial Statements
FNSACCT405B
Topic 1: Compiling data
Topic 2: Entering the data
Topic 3: End of year adjustments
Topic 4: The profit and loss statement
Topic 5: The balance sheet
Topic 6: The closing journal entry
Topic 7: The cash flow statement
Topic 8: Check your progress
Topic 9: Tutorial summary

Tutorial 11. Make Decisions in a Legal Context
FNSACCT404B
Topic 1: Regulation of business practices
Topic 2: Understanding legal requirements
Topic 3: Contract law
Topic 4: Consumer law
Topic 5: Consumer credit legislation
Topic 6: Privacy laws
Topic 7: Duty of care
Topic 8: Tutorial summary

Tutorial 12. Prepare Operational Budgets
FNSACCT403B
Topic 1: The importance of a budget
Topic 2: Budgets for trading organisations
Topic 3: Budgets for a service industry
Topic 4: Cash flow budget
Topic 5: Budgeted profit and loss statement
Topic 6: Budgeted balance sheet
Topic 7: Variances
Topic 8: Check your progress
Topic 9: Tutorial summary

Tutorial 13. Apply Health and Safety Practices in the Workplace FNSICGEN304B
Topic 1: Introduction
Topic 2: The cost of accidents
Topic 3: Managing health and safety
Topic 4: Provide feedback on health and safety
Topic 5: Dealing with emergency situations
Topic 6: Workplace security
Topic 7: Tutorial summary